Course Overview:

This one-day program is designed to equip new supervisors with the skills to effectively set Key Result Areas (KRAs) and goals for their teams. Participants will learn the importance of aligning individual goals with organizational objectives, how to create SMART goals, and techniques for monitoring and evaluating performance. The course combines theoretical understanding with practical exercises, ensuring that supervisors are ready to implement these practices in their roles.

Target Audience:

New supervisors and team leaders who are responsible for managing staff and ensuring that their performance aligns with the organization's goals.

Pre-requisites:

• Basic understanding of the organization's objectives.
• Some experience in team management or coordination is beneficial but not required.

What's included:

• 1 day workshop mode training
• Experienced behavioral consultant delivering the class
• Discussion on concepts & best practices to apply
• Conclusion & action plan for effective goal setting for teams.

Program Outline:

Introduction and Course Overview

• Welcome and objectives of the day
• Importance of KRAs and goal setting in organizational success
• Icebreaker activity: "Expectations and Goals"

Understanding KRAs

• Definition and purpose of Key Result Areas
• Aligning KRAs with organizational goals
• Exercise: Identifying KRAs for different roles

Goal Setting Techniques

• Introduction to SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound)
• How to set goals that motivate and drive performance
• Exercise: Crafting SMART goals

Linking KRAs with Goals

• The relationship between KRAs and individual/team goals
• Best practices for cascading goals from organizational to individual levels
• Case Study: Successful goal setting in a real-world scenario

Monitoring and Evaluating Performance

• Techniques for tracking progress against goals
• Feedback and appraisal methods
• Exercise: Role-play on giving constructive feedback

Developing an Action Plan

• Creating an action plan for setting KRAs and goals in your team
• Discussion: Overcoming common challenges in goal setting and performance management
• Exercise: Drafting a KRA and goal-setting plan for your team

Q&A and Wrap-Up

• Open floor for questions and discussion
• Recap of key takeaways
• Course evaluation and feedback
• Closing remarks and next steps

This structure provides a clear, focused approach for new supervisors to develop essential skills in KRA and goal setting, ensuring practical application through hands-on exercises and discussions.